Ordering

I want you to LOVE the items you select and that it is what you intended to have so I offer you three options before you place your order – 1. You can contact me via email at Joann@JoannLysiakGems.comto ask any questions about the items, to request specific photos of the item or to request changes in length 2.

You can contact me via email at Joann@JoannLysiakGems.com to set up a quick 5-10 minute complimentary, live video call to view the piece on me, find a matching earring or additional necklace to layer or get help in selecting your pieces or 3.

Contact me at Joann@JoannLysiakGems.com to schedule a 45-minute appointment to work with me to select the right stones, design or customized piece for your specific manifestation needs, at an additional cost for the consult.

Orders placed online ship within 2-7 business days unless otherwise noted on the website or if  it is a custom item that will be noted at the time of order.

SPECIAL & CUSTOM ORDERS

I do custom work, as determined in our 45-minute consult, with your specific stones needs and design to harness the energy properties right for your specific energetic needs. Jewelry serves a PURPOSE and during our session, I will work with you to uncover your specific needs and desires in the energy properties of stones or crystals.

Having a custom piece or finding an in-stock design that is best suited for your energetic needs will benefit you tremendously. You will align to the energy of the stones for your best and highest good in manifesting your desires, shifting your energy and fulfilling your energetic needs. I highly recommend you consider finding the perfect stones for you so you may harness the energy properties of nature’s gifts and tools for your benefit in all areas of your life!

Custom work times vary depending on the details of the piece and the method used to create it. On average, a custom order will take 2 weeks. Simple customizations such as a request for an item with a different gemstone or in a different size can usually be done quickly and may ship in 1 week.  Special and custom orders are not returnable.

Payment 

Payment is due in full at the time your order is placed. New custom designs require a 50% deposit to get started. Payment is accepted through our website with all major credit cards and PayPal.